Frequently Asked Questions

Everything you need to know about your Slide Jewels experience.

What materials are Slide Jewels made of?

Our jewelry is crafted from high-quality materials including 18k gold plating, sterling silver, and premium stainless steel to ensure durability and a lasting shine.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable.

How should I care for my jewelry?

To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Store them in the provided microfiber pouch when not in use.

Do you offer a warranty on your products?

Yes, every Slide Jewels purchase comes with a 6-month limited warranty covering manufacturing defects and tarnishing issues.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.