Returns & Exchanges

At Slide Jewels, we want you to shine with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return window for all unworn jewelry. Items must be returned in their original packaging with all security tags intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully place the jewelry in its original velvet pouch and box, ensuring it is securely packed to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection and Refund

  Once our artisans verify the condition of the returned piece, we will process your refund to the original payment method within 5-7 business days.